Refund Policy

Last updated: 3 October 2026

All sales are final

AtlasFiles Pro is a one-time purchase of a lifetime digital license, delivered instantly. Purchases are non-refundable, except where the law requires a refund.

Try it before you buy

The app comes with a free 7-day trial, with no account and no card needed. It includes search, quick search (⌥ Space), answers from your documents and Preview & OCR, so you can check that AtlasFiles works for you before paying.

Charged by mistake?

• If you were charged twice for the same license, or charged without completing a purchase, email support@atlasfilesai.com with the email you bought with and we’ll put it right.
• If something stops AtlasFiles working on your computer, contact us — we’ll help fix it.

Chargebacks

If a payment is reversed or disputed, the license is deactivated and AtlasFiles Pro stops working on connected computers.

Payments are processed by Dodo Payments as merchant of record.